Effective Date – May 25, 2018
We understand that security and privacy are important issues for visitors to their website and recognizes their obligations to keep your information secure and confidential. That is why we maintain the following standards to help protect information that personally identifies you.
Once given, you may revoke your consent at any time and/or object to future uses of your data. This revocation may be communicated through use of the unsubscribe links provided in emails or by reaching out to the contact provided at the bottom of this policy.
We use your Personal Information for the following purposes: to process your requests; to administer and improve the Websites and related services; to notify you of our offerings, services and products that maybe of interest to you; to provide Internet security; and to meet legal requirements.
We will never sell your Personal Information to any third party.
Testimonials and Case Studies
We post customer testimonials and case studies on our Websites, which may contain Personal Information. We obtain each customer’s consent via email or phone prior to posting the customer’s name and testimonial.
We may also provide social media features on the Websites that enable you to share information with your social networks and to interact with us on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.
We offer a publicly accessible, community forum. Please keep in mind that if you directly disclose any information through our forum, this information may be collected and used by others.
We may work with associated businesses which may perform certain functions on our behalf, such as sending email messages, managing data, processing credit card payments or providing services to users. These businesses have access to your Personal Information only to the extent necessary to perform these specific functions and may not use it for any other purpose. We may use third party advertising companies to place ads on the Websites and to place our ads on other websites. If we are involved in the sale of a substantial portion of its business assets, Anonymous or Personal Information may be among the transferred assets.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. When sensitive Personal Information (such as credit card information) is collected in our store, it is protected by our third-party e-commerce provider.
“Navigational Information” means information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. We use Navigational Information as necessary to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about us, such as whether shipping may be available in your region.
Privacy of Children
We encourage parents and guardians to be aware of and participate in their children’s online activities. We strictly adhere to the Children’s Online Privacy Protection Act and will not knowingly collect, use or disclose Personal Information from any child under the age of 13 in any manner that violates this law.
During set-up or registration on our Support Portal, we may collect, maintain, and use information about the operation of our hardware and software, such as hardware serial numbers and printer times.
We may ask you to provide feedback regarding your printer experience. Any responses will be collected, maintained, and used by us.
The desktop software will check for software/firmware updates on our server.
Your Opportunity to Opt-out of Email Advertising
In the event you do not wish to receive promotional email from us, follow the opt-out instructions contained within the body of any email message you receive or see below.
When you visit the Site, we or a third party may store or recognize some information on your computer in the form of a “cookie” or similar file that can help us in many ways. For example, cookies allow us to tailor the Websites to better match your interests and preferences. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Website may be limited, and you may not be able to take advantage of some of the Website’s features.
We have policies and procedures in place to protect the privacy and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on our secured servers, behind a firewall at a data center with access to data strictly controlled. Any unauthorized use of the Site may result in criminal and/or civil prosecution.
It is our policy to not send unsolicited emails seeking certain highly sensitive personal information, such as social security number, date of birth or credit card number. In the event you receive such an email, and you have not previously been in direct contact with its sender, please do not respond and do not open any attachments as they may contain malicious code that will infect your computer.
International Transfer of Information
To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. If you are in the European Union, or other regions with laws governing data collection and use, by providing your personal data to us, you consent to the transfer to, processing, and storage of your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region. This consent applies in addition to other legal grounds for transfer, processing and storage of your Personal Information, such as for contract fulfillment purposes.
To the extent that we are deemed to transfer Personal Information outside of the European Union we rely separately, alternatively, and independently on the following legal basis to transfer your information:
Necessary For The Performance of The Contract Between us and our Members
Changes to the Policy
We may modify this Policy at any time by posting a revised version of the Policy here, with an updated effective date. Accordingly, we urge you to frequently review the Policy. We will always apply the Policy under which your information was collected, unless we obtain your prior consent. By using the Websites and providing us with your personally identifiable information, you consent to our use of such information as described in this Policy.
Opting-Out and Unsubscribing
Reviewing, Correcting and Removing Your Personal Information
Customers cannot opt out of receiving transactional emails related to their account with us or our store as these communications are necessary for the completion of the Services.
If you provide us with your Personal Information, you have the following rights with respect to that information:
To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be deleted from our records
To opt out of being solicited by the Websites or third parties
If you contact us via mail at our address below, we will promptly change, correct, or delete your information. Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of alleged infringement, if you believe that the processing of the personal data is violating the GDPR.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. It is critical to understand the Fair Information Practice Principles and how to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur, we will notify the users via email within seven business days.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates about orders.
- We may also send you additional information related to your product and/or service.
To be by CANSPAM, we agree to the following:
- NOT use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If you would like to unsubscribe from receiving future emails, you can email us at any time:
- Follow the instructions at the bottom of each email. We will promptly remove you from ALL correspondence.
To Unsubscribe from Our Communications
You may unsubscribe from our marketing and sales communications by clicking on the “unsubscribe” link located on the bottom of our emails, by sending us an or by sending postal mail to the contact address below.
8485 E McDonald Dr #500
Scottsdale, Arizona 85250